Section Details

The Management Information System (MIS) Section of Hamdard Laboratories (Waqf) Bangladesh is responsible for managing digital systems, data operations, and technological infrastructure across the organization. It plays a key role in maintaining and optimizing core applications such as the market reporting system (MReporting) and physician-related application backend systems. The section ensures that data is accurately processed, securely stored, and efficiently utilized to support organizational activities.

The MIS team provides essential support for digital platforms including the official Hamdard Bangladesh website and mobile applications, ensuring smooth functionality, regular updates, and an enhanced user experience. It also manages corporate digital services such as G-Suite administration, user management, and payment processing. By maintaining reliable systems and real-time data monitoring, the section contributes significantly to operational efficiency and supports informed decision-making across departments.

In addition to system management, the MIS section plays an important role in maintaining the company’s digital communication and presence, including managing the LinkedIn page and other corporate digital assets. The team also supports operational data such as Chemist Call records and provides continuous technical assistance to more than 300 branches nationwide. Through coordination between head office and field operations, the MIS section ensures seamless connectivity, stability of systems, and consistent support for organizational growth and productivity.

Digital Systems Management and Technical Support

The MIS section is primarily responsible for managing backend data systems, maintaining digital applications, and ensuring the smooth operation of technological platforms across Hamdard Bangladesh. It oversees critical systems such as the Market Reporting Application (MReporting) and physician-related applications, ensuring accurate data flow, system reliability, and secure information handling.

The department also maintains and updates the company’s official website and mobile applications, ensuring they remain functional, responsive, and aligned with organizational requirements. In addition, it handles G-Suite administration, including user account management and payment processing, supporting internal communication and collaboration tools.

The MIS team manages the company’s LinkedIn presence and other digital communication channels to maintain consistent branding and corporate identity. It also supports Chemist Call data processing and provides technical assistance to over 300 branches across Bangladesh. Through continuous monitoring, troubleshooting, and system optimization, the MIS section ensures that all digital and operational systems function efficiently and support the organization’s overall performance.

• Backend data management systems
• Market reporting application support
• Physician application maintenance
• Website and mobile app management
• LinkedIn and digital presence management
• Chemist call data processing
• Technical support for 300+ branches

Systems Management and Digital Operations

Showcasing MIS operations including application management, data handling, system support, and digital infrastructure that ensures smooth organizational performance across Hamdard Bangladesh.